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I’m not a lawyer, I am an auto tech for the past 25 years. If the employee connected the battery then I would say, yes they are responsible. Connecting terminals backward even for a moment usually blows fuses. But it can also damage some computers. I know for a fact that certain year Toyota Avalons would lose one of the Baby Yoda Mask Hug I’m Working At OReilly We Are Here To Fight With You Shirt. And cost several hundred dollars to fix. I think you should be speaking to the O’Reillys manager. To have this handled and politely require that it be fixed at the dealership to ensure a proper repair with factory parts. I’m just concerned because I was the one that originally picked the wrong battery.

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I worked at Advanced as a young man and can tell you they’re gonna run you around in circles till you get tired of it and quit- it’s what they do to their employees to get rid of them. Also-I doubt they will admit fault let alone put you in contact with the Baby Yoda Mask Hug I’m Working At OReilly We Are Here To Fight With You Shirt. Good luck getting through to corporate. Orielly is a much better company for its employees than advanced. I’ve been with Orielly 5 years and have had so many people come from there for that reason. OP talk to the store manager. Frankly, If it was me I’d leave out the part where you picked the battery. The employee won’t get canned or anything and corporate will typically just take care of you.

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Oh, they have no power to do anything at all. However, it’s a good way of getting attention further up the chain and showing you’re serious about making noise. And if someone who does have power wants to avoid the bad rep that could lead to. They may decide to work with you. If not, then you’ve done what you can work with the Baby Yoda Mask Hug I’m Working At OReilly We Are Here To Fight With You Shirt. IME upper management does tend to respond quickly to a complaint made thru them. I have done it several times with companies that sold me bunk products and simply wouldn’t respond to my calls or emails for refunds or recompense. Soon as I made a BBB complaint they all hopped to make it right.

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